Change My OneKey Password and Security Information

The need to change a password arises as a means of maintaining high security so that unauthorized persons do not gain access to OneKey protected services.

Password Requirements: Passwords must be at least eight characters in length, contain at least one number and one lowercase character and not contain your OneKey username.
*Indicates required fields
OneKey UserName:*

Current Password:*

Enter New Password:*

Confirm New Password:*

  • Minimum of 8 characters
  • Less than 100 characters
  • Cannot contain your OneKey
  • Cannot contain special characters (*&^%$#!,.@/‘;\][{})
  • Contain one lower-case character
  • Contain one number
  • Cannot repeat
Your Security Information
This information will only be utilized to confirm your identity should you need to reset your OneKey password in the future. Your alternate email cell phone number will only be used to send you a link to reset/recovery your Pratt OneKey password.
*Indicates required fields
Security Question:*

Security Answer:*

Enter an alternate email and/or cellphone number*
Alternate email address:


Cell Phone Number:[10 digit phone number only]

Cell Phone Provider:

After submitting please allow 15 minutes before logging in for your password to propagate to various servers.

What if I don't have an alternate email?