Change My OneKey Password and Security Information
What if I don't have an alternate email?
The need to change a password arises as a means of maintaining high security so that unauthorized persons do not gain access to OneKey protected services.
Password Requirements: Passwords must be at least seven characters in length, contain at least one number and one lowercase character and not contain your OneKey username.
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ITSD suggest you obtain a free alternate email (Gmail, Yahoo, Hotmail). However, you can simply enter your Pratt email in lieu of an alternate however, should you require a password reset/recovery you would need to contact the ITSD at (718) 636-3765, Monday through Friday from 9:00 to 5:00