Forgot your password?

To reset your password via the Web, you will need to know your OneKey username, Pratt ID number and your alternate email or Cell phone that is on file with Pratt.
1. Enter your OneKey username and 7-digit Pratt ID Number


ID Number:

2. Security Question & Answer
Please choose your security question

Enter the answer to your security question:

3. Enter your aternative email address or cell phone number [must be on file with Pratt]

Alternative email address:


Cell phone number:

After submitting please allow 15 minutes before logging in for your password to propagate to various servers.

What is my ID number?

What if my ID number is less then 7-digits?

What if I don't know or have an alternate email on file?

For more questions or help, call the Pratt Information Technology Service Desk between 9:00 to 5:00 Monday through Friday (718) 636-3765.